FREQUENTLY ASKED QUESTIONS
(FAQ)
We are here to reply to the most commonly asked questions
Are the materials used at European standards?
The capsule houses distributed on the European market under the brand View Box Houses are being constructed only by using European standard for materials, starting from the galvanized metal structure, to the wires, the plugs and so on.
How does the payment system work?
We will provide you the proforma invoice and the bank account details in order to make the first 50% of the payment to get the production started.
In about 3 to 4 weeks your house will be billed and you'll have to pay the other 50% plus shipping once your house is ready to be transported to your desired location.
*If the house has been finished and the remaining 50% has not been paid in the next 3 months, the 50% upfront payment will be lost and you will have to re-order another house, starting from scratch or pay in full for the initial house if it has not been cleared out of stock yet (in case no other contract has been signed accordingly). The 50% upfront is non refundable under any circumstances.
What is the usual production time?
It takes about 3-4 weeks since you made the 50% upfront payment until your house is ready to be shipped.
What is the normal delivery time?
To deliver time to European countries is between 7-9 weeks.
Why the prices on the website do not containVAT?
PRICES ON THE WEBSITE DO NOT INCLUDE VAT because VAT depends from country to country.
What is the approximated cost of shipping?
Each View Box House comes fully finished and ready to use, even in the standard version. The base price includes the complete steel structure and base, exterior and interior walls with extra-thickness thermal insulation, finished interior floor, skylight, stainless steel entrance door with smart door lock, aluminum shelf details, interior and exterior lighting fixtures, and fully installed electrical and plumbing systems.
All houses are equipped with double-glazed windows $6mm + $12mm argon + $6 glass and electric curtains as standard. The bathroom is fully furnished and finished, including a walk-in shower with multiple shower heads, smart toilet, mirror with integrated lighting, and water heater.
Heating and cooling are provided by Midea air-air inverter heat pump units, included in the base price, with one unit per room $12,000 for smaller rooms and $18,000 for larger rooms.
Delivery Information:
Delivery to Romania is included in the standard price.
*The shipping cost to other countries is just estimated and the final cost might differ depending on the shipping rates at the time.
What materials are used in constructing a capsule house?
The materials used for building the Capsule Houses:
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Galvanized Steel Frame: The primary structural framework of the house is constructed from 2-3mm galvanized steel, providing strength and corrosion resistance.
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Aluminum Alloy Shell: The exterior shell of the house is made from 2,5mm aluminum alloy, offering a lightweight yet durable outer layer.
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Metallic Fluorocarbon Paint: The surface of the aluminum alloy shell is treated with metallic fluorocarbon paint, enhancing its aesthetic appeal and providing protection against weathering.
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Polyurethane Insulation: The house is insulated with sprayed and thickened polyurethane (150mm), ensuring excellent thermal performance and energy efficiency.
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Hollow LOW-E Tempered Glass and Laminated Tempered Glass: The glass curtain walls and windows utilize a combination of 6+19A+6 hollow LOW-E tempered glass and 6+1.52+6 laminated tempered glass, providing insulation, solar control, and safety.
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Aluminum Alloy for Doors and Equipment Room: The entry door, equipment room door, and the ceiling are made from aluminum alloy for durability and a modern look.
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Silicone Lamp Strip: The exterior features silicone lamp strips for ambient lighting.
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Carbon Crystal Board: The interior walls are finished with 8mm carbon crystal board, likely for its aesthetic and insulation properties.
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Eco-friendly SPC Floor: The flooring is made from 6mm eco-friendly SPC (Stone Plastic Composite) material, known for its durability, water resistance, and ease of maintenance.
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One-way Frosted Tempered Glass: The bathroom features a privacy glass door made from one-way frosted tempered glass.
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Custom Aluminum Alloy Ceiling and Environmentally Friendly Fiber Wall: The bedroom may have a custom aluminum alloy ceiling and an environmentally friendly fiber wall, though the document is not entirely clear on this point.
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Artificial Marble: The bathroom washbasin, washstand, and floor are made from artificial marble for its aesthetic appeal and water resistance.
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PVC Insulated Line Piping: The electrical wiring is housed within PVC insulated pipes for safety and protection.
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Steel: Hanging rings, transport fasteners, and supporting legs are made from steel for strength and structural integrity.